Surveys
Questions
Question types, how they're drawn, and showing a question only after a specific earlier answer.
Questions
Every question in a survey has a type — what it asks for — and a display — how it's drawn on the widget. The type decides which displays are available for that question.
Question types
Single choice
one answer from a list of options
Shown as buttons, a dropdown, a list or an inline row of pills.
Multiple choice
one or more answers from a list of options
Shown as a list or an inline row of pills. Because a respondent can pick more than one
option, counts for this question can undercount how many people chose each option.
Rating
a number on a scale
Shown as a numeric scale, two thumbs (up/down) or three or five faces.
Open text
a short answer in the respondent's own words
Shown as a single line or a paragraph. This is the type verbatim quotes are drawn from.
Display forms
| Display | Available for |
|---|---|
| Buttons | Single choice |
| Dropdown | Single choice |
| List | Single choice, Multiple choice |
| Inline | Single choice, Multiple choice |
| Scale | Rating — pick any range from 0 to 10 |
| Thumbs | Rating — fixed at two points |
| Faces | Rating — three or five points |
| Line | Open text |
| Paragraph | Open text |
Visibility conditions
A question can be set to show only after an earlier question was answered a certain way — for example, a follow-up "What made it slow?" question that only appears when an earlier "How was your delivery speed?" rating came back low.
To set this up, open the question in the editor and turn on Show only after a specific earlier question was answered a certain way. Then pick:
- which earlier question it depends on,
- for a choice question, which option triggers it (or "any answer"),
- for a rating question, which range of the scale triggers it (or "any rating").
Only questions that come before it in the list can be used as a source, and a question that is itself conditional cannot be used as a source for another one.
If you later change or remove the option or rating range a condition points to, the editor
clears the condition and tells you which question was affected, so it never silently points at
something that no longer exists.